How Do I Apply Promo/Discount Codes?
To apply a promo or discount code, proceed to checkout and enter your code in the 'Discount Code' field. Click 'Apply' to see your new total before finalizing your order. Only one code can be used per order.
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PAYMENTS
Answering all your payment questions.
What Payment Methods Do You Accept?
We accept various payment methods including Visa, MasterCard, American Express, and PayPal. Please note that we do not accept personal checks or money orders.
Where Do I Get Promo Codes/Discounts?
To get promo and discount codes, make sure to subscribe to our newsletter, check our homepage, and follow us on social media to get the latest deals.
What Do I Do If My Promo Code Isn’t Working?
The promo code you entered may not work due to an incorrect input (check that you have entered the right letters and numbers), specific conditions (like minimum spend), or an expiry date. If you continue to experience issues, please contact our suppo
I forgot to add a promo code but already made a purchase.
If you forgot to apply a promo code at checkout, please contact our customer service team as soon as possible. Depending on the status of your order, our team may be able to apply the promo code for you.
How do Shop Pay installments work?
Shop Pay Installments allow you to split your purchase into multiple payments, interest-free. At checkout, choose Shop Pay, select 'Installments', and follow the prompts to set up your payment plan.
How Do I Update the Billing Information on My Order?
To update your billing information, you may log in to your account and change your information from the Account Settings page. If you do not have an account, please contact our customer service immediately.