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How Do I Track My Order?Updated 2 months ago

To track your order, please use the order number and email address provided at purchase directly in our tracking portal.

We follow a made-to-order model for most of our products, meaning each item is uniquely handcrafted for you. Once your order is confirmed and processed, our artisans bring your product to life using traditional methods. Updates on your product's creation journey are shared via email—add us to your contacts to avoid missing these updates!

Select products are in-stock at our studio and are processed and shipped within 48 hours. You can find whether a product is in stock or made-to-order in the details section of every product page.

When your order is ready and shipped, you will receive a tracking number to follow the courier's updates.

Curious about made-to-order? Learn more here.

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