JUBI logo
JUBI logo

All articles

What If My Package Gets Lost or Arrives Damaged?Updated 2 months ago

  • Lost Packages: If your order is lost during transit, please contact our customer support team with your order number and details.
  • Damaged Packages: Report any damaged packages to our customer support team here within 48 hours of receiving the order. Include photos of the damaged items or package. We will review the documentation and arrange for a replacement or refund if necessary.
Was this article helpful?
Yes
No