JUBI logo
JUBI logo

All articles

Why Can’t I Track My Order?Updated 5 months ago

If you can't track your order, it may be due to several reasons:

  • Tracking Not Yet Available: It can take up to 24 hours for tracking information to become active after receiving your shipping confirmation email.
  • Incorrect Tracking Number: Ensure the tracking number you entered is correct.
  • System Delays: There may be delays in the tracking system updates.

If you still face issues after 24 hours, please contact our customer support team for further assistance.

Was this article helpful?
Yes
No