When Will My Rug Ship?
Each JUBI rug is handcrafted to order. Here’s what to expect:. We offer FREE WORLDWIDE SHIPPING on all rugs! 🌏. For more details on shipping and delivery, please visit our Shipping Information page.
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JUBI RUGS
Everything you need to know about ordering and caring for a unique rug from JUBI.
How Are JUBI Rugs Made?
JUBI rugs are hand-crafted from the finest quality New Zealand Wool just for you. By committing to made-to-order production, we champion sustainability by minimizing excess. We handcraft our rugs as they are ordered, ensuring no leftover stock ends u
Why New Zealand Wool?
New Zealand wool is renowned for its exceptional quality and numerous benefits. Here’s why we choose it for our JUBI rugs:. By choosing New Zealand wool for our rugs, we ensure that you receive a product that is not only beautiful and comfortable but
Is Your Wool Certified?
Yes, our wool is certified and sourced from New Zealand, known for producing some of the finest quality wool in the world. Here are the benefits of New Zealand wool:. By choosing JUBI rugs, you are investing in a product made from the finest certifie
Why Are JUBI Rugs Made-to-Order?
At JUBI, we believe in the value of made-to-order production. Here’s why:. By making our rugs to order, we uphold our commitment to sustainability, quality, and personalized service.
Can I Customize My Rug?
Yes! A benefit of our made-to-order model is that all our rugs can be customized in terms of color, size, and shape. Those interested can email us at [email protected]. We are also working on a customizer portal on our website that will allow
Can I Turn My Design Into a Rug?
Yes! We can transform almost any design into a beautiful, custom-made rug. Here’s how:. Our skilled artisans are ready to bring your unique vision to life. Contact us today to get started on your custom rug!
Can I Commission a New Rug Design?
Yes! We offer bespoke design services to create a custom rug just for you. Here’s how to commission a new rug design:. Contact Us: Email us at [email protected] to get started. Share Your Vision: Include the following details in your email:. R
Can I Order Color Samples?
Currently, we do not offer color samples to ship. We are working on a webpage that will feature images of our wool poms to help you choose the perfect color. Thank you for your understanding as we improve our services to better meet your needs.
How Do I Flatten My New Rug?
Our rugs ship rolled for protection during transit. Here are some tips to flatten your new rug:. By following these steps, your rug will flatten out and look its best in no time.
Can I Vacuum My Rug?
Yes! Here are some tips to keep your rug looking its best: Our premium New Zealand Wool rugs are designed to last for many years with proper care.
Can I Use My JUBI Rug Outside?
We do not recommend using JUBI rugs outdoors. Here’s why:. For outdoor areas, we suggest seeking rugs specifically designed for exterior use.
Can I Use My JUBI Rug in the Bathroom or Kitchen?
We do not recommend using our rugs in areas where they can get wet. However, for larger homes, our rugs can work well in areas such as:. Similarly, our rugs are not ideal for areas that frequently get wet. Yet, they can be a beautiful addition to:. F
Can I Return or Exchange My Rug?
Yes, you can return a rug within 5 days of receiving it. Please note the following:. To start a rug return, email [email protected]. JUBI reserves the right to refuse returns that do not meet the standards outlined above.